Tag: Social Media

The Role of Social Media

With Elon Musk’s purchase of Twitter, the discussion of whether and how to regulate such platforms is intensifying.  “Social media and false information”  Francis Fukuyama, Barak Richman, and Ashish Goel have reviewed this issue in the current issue of Foreign Affairs:  “Fukuyama-How to save democracy from technology”  Their review is well worth reading. They offer a new suggestion for shifting control from Facebook, Twitter, etc. to their users (us) that deserves attention.

“If regulation, breakup, data portability, and privacy law all fall short, then what remains to be done about concentrated platform power? One of the most promising solutions has received little attention: middleware. Middleware is generally defined as software that rides on top of an existing platform and can modify the presentation of underlying data…. Middleware could allow users to choose how information is curated and filtered for them. [Middleware] would step in and take over the editorial gateway functions currently filled by dominant technology platforms whose algorithms are opaque.”

There are many issues to resolve with this approach, but they should be explored. I already rely on a service that reports on the trustworthiness of news sources (does the source adhere to high journalistic standards, etc.)  https://www.newsguardtech.com/. The proposed middleware would put what we see on Facebook, Twitter, Instagram, etc. in our own hands where it belongs. But, as we must never forget, our freedom produces results no better than how wisely we use it.  If we chose to see only comments and articles with views we agree with, we will remain in the bubble these social media platforms already put us in.  

Young people (and old) should be taught the importance of checking “other” views along with what they already believe.  I am reminded of the left-wing dad who complained that his kids graduated from college with all the “right” views but having heard nothing else they were totally unable to defend any of them.   “Social media and fake news”

Social Media and Fake News

People’s political, cultural, and religious views can be partitioned by differing attitudes and preferences. One of these is whether a person looks first to the government or to themselves to solve their problems. Any society requires both, but where do you look first?

An important debate is currently raging over what to do about misinformation and fake news spread on social media. I have shared my views earlier that the rules for what can be posted and shared on a social media platform should be largely up to Facebook, Twitter, etc. “Social media and false information”  But what would we like them to do to solve this problem?

The right to state and promote any point of view should be defended at all costs. But what about lies, deliberately invented or foolishly believed and propagated? The government (ours or anyone else’s) is the last place to empower to determine what is true or not. I am also not thrilled at the idea of Facebook, etc., making such determinations. “What to do with social media?”  As one of those who look first to myself and my neighbors for help with problems, in this short note I want to put the spotlight on what can and should be done to better enable each of us individually to evaluate the accuracy of the information we read and especially information we might chose to pass on.

I spotlight (no more than that here) three areas. The first is education. Schools should provide our children with the critical thinking tools to evaluate the accuracy of the information we are reading or hearing. I don’t think that the importance of this can be over emphasized.

The second area is the importance of news reporting standards and related institutions that promote those standards and the importance of choosing information sources that we can trust. Jonathan Rauch has a very useful discussion of these points in The Constitution of Knowledge: a defense of truth.  “The sources of trust”

The third area is what social media itself does. It can best help our individual assessments of truth by supplementing posts with information on their source and perhaps with warnings of possible inaccuracy with links to other sources.  It is better for business for social media platforms to detect and block trolls and robo accounts and they should certainly be encouraged to do so. But they should not block former Presidents of the U.S. from saying what they want despite a well documented history of lying. They should and do have the right to do so, though in our traditional commitment to free speech, they should not do so. The government might require platforms to disclose their algorithms for how they direct traffic in order to benefit from public discussion of such internal rules. Taking down posts should be a rare last resort.

In short, we need better training in how to evaluate information however we encounter it. And the social media platforms should be as transparent about what is posted there and what is done with it as possible.

With that we more or less get what we deserve.

Social media and false information

America is suffering from the wide dissemination of misinformation.  The advent of social media on the Internet, such as Facebook, has introduced new means for the rapid and widespread dissemination of potentially deadly lies. Most of us retweeting or “sharing” lies believe them to be true. The motives of those who invent them are another matter.

Determining what information to trust has always been a bit of a challenge but social media has certainly upped the game. “What to do with social media”   “New tools require new rules”

A great deal of attention has focused on Facebook. What should it do to protect us from misinformation and who should set the rules? Facebook is a private platform on which we post our thoughts and pictures or repost information supplied by others. It does not provide content of its own. Facebook’s business model is to attract as many users/viewers as possible and to keep them happy in order to connect them with advertisers selling products that might interest them.

Some have claimed that the Facebook “like” button and other reaction indicators has enabled Facebook to direct posts that are liked or that create a strong reaction to the reacting users, thus creating echo chambers (bubbles) in which people increasingly only hear what they already agree with. If they are viewing misinformation, it risks going unchallenged.   “Must Read on Facebook”  

Without delving (again) into how well or poorly Facebook is doing its job of bringing useful information to its users, I want to address (again) the question of who should be responsible for rejecting and filtering out false information. “Facebook covid misinformation” 

Should it be the government (the Xi, Putin model only with Trump or Biden at the helm), social media themselves (the charming Mark Zuckerberg), or its users (us)?

Anyone who has read more than one of my blogs knows where I stand. America’s greatness derives from the fact that sovereignty in America resides in each individual (us) and we delegate rule making upward (to our family and friends, then our clubs and villages, then our cities and states, then to the Federal government, and finally, on a very limited basis, to the world community) as needed to protect ourselves and our property and to facilitate cooperation and commerce among us. In short, while Facebook and other social media platforms should continue to work at improving their game, the choice of what to believe should rest with each of us.

We should learn from our parents and schools how best to evaluate information and where to look for trustworthy information. The success of American democracy will depend, in part, on how well we each perform this duty. I recommend that you start with the new book by Jonathan Rauch: The Constitution of Knowledge: a defense of truth.  “Trust”

What to do with Social Media?

Social media is changing how we get news and debate public issues. How should its contents be regulated and by whom? The answer should reflect the fundamental importance of free and open speech for forming broadly supported public policies and social attitudes.

The quality of public discussion in the United States today has deteriorated. There are even some who wish to end debate on some issues altogether (the cancel culture). Take two recent examples:

In reaction to Georgia’s new Voting Rights Act President Biden said: “Parts of our country are backsliding into the days of Jim Crow, passing laws that harken back to the era of poll taxes — when Black people were made to guess how many beans, how many jelly beans, in a jar or count the number of bubbles in a bar of soap before they could cast their ballot.” “Biden US backsliding-Jim Crow”

Representative Maxine Waters traveled to Brooklyn Center, Minnesota, to join crowds protesting the police shooting of Duante Wright. On that occasion, “A reporter then asked, if Chauvin isn’t convicted on all charges, “What should protesters do?”

“Well, we gotta stay on the street,” Waters said. “And we’ve got to get more active. We’ve got to get more confrontational. We’ve got to make sure that they know that we mean business.”

For her complete comments see: “In her own words-Maxine Waters”

In response to Water’s words Representative Marjorie Taylor Greene tweeted:

_________________________________  

@RepMaxineWaters you don’t live in Minnesota.

You crossed state lines and incited riots, violence against police, shootings at the MN NG, and threatened a jury as a sitting US Congresswoman.@SpeakerPelosi surely you will expel this criminal from Congress and uphold the law! pic.twitter.com/twH52VwFTP

— Marjorie Taylor Greene 🇺🇸 (@mtgreenee) April 19, 2021

_________________________________ 

“Marjorie Taylor Greene says Maxine Waters incited riots calls for her expulsion from congress”

‘Maxine Waters-Kevin McCarthy Minnesota police”

President Biden’s and Representative Greene’s comments both earn four Pinocchios. Senator Ted Cruz’s comments about Waters’ statement were just as bad. But then we are used to politicians lying to us, especially in the heat of campaigns. However, they do not contribute to the constructive dialog needed over these and other pressing public issues.  

With regard to Georgia’s new Voting Law, assessments are mixed. For example: “Rather than allowing voters to request ballots six months from Election Day, the new law says voters can start requesting ballots 78 days out; counties can begin sending ballots to voters just 29 days before Election Day, rather than the previous 49 days.” “Georgia voting law explained”

This hardly strikes me as voter suppression. I grew up in Bakersfield California and our voting precinct voted in our garage. As a kid I was fascinated by it all (though not thrilled with having to clean the garage for the occasion). There was no such thing as early voting except for absentee ballets by military service men and women. No drop boxes or any of that stuff. You came to our garage on election day or you didn’t vote. But there is surely a place for serious pros and cons of each provision of the law. As the press has been overwhelmingly (almost hysterically) negative (despite Georgia’s Governor and Secretary of State’s refusal to yield to Trump’s pressure to overturn his election defeat in Georgia) here is a more measured defense of the new law: “Exclusive 21 black leaders defend Georgia voting law as proper honest reform”

The real question is why were changes in Georgia’s voting law needed in the first place? What weaknesses were being addressed? Even with this new law, Georgia’s law is more permissive than those of Biden’s Delaware. In a negative, but more balanced assessment, Derek Thompson stated that:  “Georgia’s voting rights have long been more accommodating than those of deep-blue states including not only Delaware, but also Connecticut, Massachusetts, New Hampshire, and New York.” “Georgia voting rights fiasco”

Maxine Waters didn’t, and often doesn’t, use the best judgement in where, when and what she said, but she didn’t say anything that she should not be allowed to say whether you agree with her or not.  Referring to Reps. Waters and Rashida Tlaib, D-Mich, Newt Gingrich wrote that:

“House Democrats have produced two radical demagogues whose policies would endanger the lives of innocent Americans, lead to the breakdown of society, and undermine the U.S. Constitution.”  “Repudiate Tlaib and Waters promote mob rule Newt Gingrich” This is precisely the sort of name calling that impedes the serious dialogue over concrete issues and proposals that we so badly need. Demonizing opponents–turning opponents into enemies–is a tactic of the weak (think Vladimir Putin).

Rep Waters’ charge that protesters should get more confrontational did not strike me as an incitement to violence anymore (and rather less) than former President Trump’s call for his assembled supporters on January 6 to march to the Capital and “fight like hell. And if you don’t fight like hell, you’re not going to have a country anymore.” The brief submitted by Trump’s lawyers for his impeachment trail stated the “his call for the crowd to ‘fight like hell,’ was not meant to be taken literally.” OK, then perhaps he should keep it to himself. This reminds me of my favorite “apology” for lying about voter fraud that kept Trump from remaining in the White House. In response to a liable suit by the voting software company Dominion Voting Systems,  Sidney Powell stated in court that “’no reasonable person would conclude’ that her accusations of Dominion being part of an election-rigging scheme with ties to Venezuela ‘were truly statements of fact.’” “Sidney Powell-Dominion-No reasonable person”  Sadly I know some very fine people who did (or do) believe her nonsense.

But what if Biden’s, Trump’s, Waters’ and Greene’s comments were suppressed–erased–rather than challenged? These were opinions, however off the mark, rather than statements of fact. What if someone (named Trump) claims that Barack Obama was not born in the U.S. and thus not eligible to run for President (despite irrefutable evidence to the contrary)? I will spare you the very long list of such lies. And, to finally get to my real topic, what should social media do about it?  

Unlike newspapers and magazines, which are responsible for the accuracy of their content, Facebook and Twitter and Tiktok (I am too old to be current with all of the other newer platforms) “merely” provide the vehicle by which its users (you and me) distribute our content. The government does have laws that limit speech.  “Categories of speech that are given lesser or no protection by the First Amendment (and therefore may be restricted) include obscenity, fraud, child pornography, speech integral to illegal conduct, speech that incites imminent lawless action, speech that violates intellectual property law, true threats….and defamation that causes harm to reputation….”  “United States free speech exceptions”. What is not legally allowed generally, should not be allowed on social media. But in my opinion, those are the only restrictions that should be allowed in the law.  The last thing we want is Nancy Pelosi or Ten Cruz deciding what is allowed and not allowed on Twitter.

In short, beyond speech that is already restricted by law, the government should leave social media free to set their own policies for what they permit on their platforms.  But what should those policies be? In my opinion, all opinions should be allowed, even those, and especially those, that the platform operators consider wrong or repugnant. Bad policy prescriptions should best be countered by counter arguments not by censorship. It is not possible to over emphasize the benefit to America of free and open debate. Bad ideas are best countered and refuted by good ideas.  You are not likely to find a better statement of these views and a better defense of free speech than in Jonathan Rauch’s Kindly Inquisitors: The New Attacks on Free Thought.

But what about clearly fake news? Unfortunately, the distinction between fact and opinion is not always 100 percent clear. Tweeter should not have removed Donald Trump’s pages, though full of lies. Facebook should not have removed QAnon’s totally ridiculous conspiracy claims to take another extreme example. Many far less controversial posts have been removed as well for very unclear reasons. Facebook and other social media are working diligently to strike the right balance but are not there yet in my opinion. When Facebook or other social media platforms have good reason to doubt facts posted on their platforms, rather than remove (censure) them it would be better for Facebook to attach its warning and perhaps a link to more reliable information.

If Facebook (or any other platform) chooses to forbid hate speech, it would be better to rely on user complaints than its AI algorithm to determine what is hate speech. In an amusing, but not so amusing, example of the pitfalls of reliance on programmatic detection of disallowed speech, Facebook removed a post of a section of the Declaration of Independence because of its “nasty” reference to American Indians.  “Facebook censored a post for hate speech-it was the Declaration of Independence”

It is often argued that given the realities of network externalities (everyone wants to be where everyone else is), Facebook and Twitter are virtual monopolies and that this justifies more intrusive government regulation.  But the competition has expanded to include at the top of the list: YouTube, Instagram, Snapchat, Tumblr, Twitter, and Pinterest. Even Trump plans to launch his own platform. Facebook and the other popular platforms must ultimately please their users or they will be replaced even if network externalities are hard to overcome. It has happened before and can happen again. Government intervention to regulate platform content beyond the restrictions already in the law would be contrary to our traditional freedom of speech and potentially dangerous.

There are measures that the government might take to make competition easier. When phone companies were required to give ownership of phone numbers to the subscriber, making them easily portable from one phone company to another, competition received an important boost. Something similar might be done with social media data of users (e.g., username, friends, pictures and posts).

A much more challenging area concerns social media algorithms for directing users to others with similar interests (or beliefs) in order to better target the advertising that pays for it all. If users only see or hear the views of the likeminded, unhealthy ego chambers can be created and promulgated. Agreeing on constructive approaches to dealing with this danger will require more public discussion.

Summary: Demonizing political opponents is bad for democracy. Opponents are not enemies. There needs to be enough common ground for most of us to stand on if we are to remain a viable country. Free speech has been a very important feature of America and its flourishing. It is best to protect free speech and counter misinformation and bad ideas with rebuttal and better ideas. No opinion should be censured. Social media should flag questionable information rather than remove.

A liberal dad complained about the one-sided liberal (in the American rather than classical sense) education his children had received in college because, he said, “they are completely unable to defend what they believe.”